The majority of people who participate in the CBC study agree with Dan’s thoughts; that self-checkout machines will drive people out of jobs and families into financial distress. Tom Eburne, who lives in Chilliwack, British Columbia says he completely refuses to utilize self-checkout machines for those reasons. He vows to do whatever he can to keep cashiers employed and real people working.
“We will resist as long as we can. I think any job loss is a step backwards,” he says. Other shoppers say that they won’t use self-checkout machines because they hurt the country’s economy. All participants believe that should these self-service machines be fully deployed, they could see thousands of people without jobs.
Some argue that this is good and necessary for business
With people who are adamantly against self check-out machines, there are obviously those who are in favor of them. Sean Mullin, the Executive Director of the Brookfield Institute of Innovation and Entrepreneurship, at Ryerson University in Toronto is one of them. He says that self-checkout machines ultimately reduce labor costs, which benefits the business.
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